 |
ITS Service Catalog
Welcome to the ITS Service Catalog
The ITS Service Catalog has been redesigned to define and categorize our service offerings more accurately. The goal is to enhance your ability to identify ITS services that will support you in meeting your mission and to enhance your understanding of what the service provides. The service catalog description, along with the Global Service Levels which documents support across all ITS services, can be printed and, when signed by both parties, becomes the Service Level Agreement (SLA) for the service.
ITS services are listed both in the Table of Contents and in the menu headings above. Every service is described in the same format and with similar types of information to facilitate ease of use.
In addition, on the left-hand side of this page are links to:
- The Table of Contents
- The Global Service Levels
- ITS Billing Rates
- Forms for doing business with ITS
- Links to other ITS Websites
Thank you for visiting the ITS Service Catalog. If you would like more information about a service or if you would like to request a service, please contact the ITS Service Desk at 919-754-6000, 1-800-722-3946 or ITS.Incidents@its.nc.gov. You may also access the appropriate form to order a service at ITS Forms.
|
Download Adobe Acrobat Reader.